Frequently Asked Questions

If you cannot find what you’re looking for, feel free to contact us.

Yes! Join our mailing list for 10% off your first order.

We pride ourselves on our fast turn around times! All Ectogasm orders ship within 1-3 business days. If you chose free shipping, your order will be sent via USPS standard shipping, which usually takes around 2-5 days domestically and 1-2 weeks internationally. This is an estimate, as USPS often becomes busy around holidays.

If you need your order sooner, please feel welcome to choose one of our upgraded shipping options at checkout.

Feel free to reach out to us with any questions about your order.

View our return & exchange policy here.

Yes, we do commissions when our designer is available. Please contact us with your inquiry and include the project type and your budget.

We're sorry to hear that you haven't received your order yet! If the tracking information shows delivered, please allow 24 hours for it to arrive. Packages can show as delivered even though they are still in transit.

Please also make sure to check with household members and neighbors, who may have recieved your package by mistake.

Still not there? For further assistance, reach out to us.

We apologize if your order was received incomplete or if items were damaged in transit. Please contact us so we can make it right.

All of our items ship from our warehouse in Torrance, California.

We'd love to work with you! Please feel welcome to apply to our wholesale program or reach out to us with any questions.

Join Ectogasm's wholesale program by applying here.

Check out this article for all our tips for making sure your enamel pins don't fall off.

Check out this article for instructions on how to apply our iron-on patches.